Privacy Policy

At King Kong Cash Casino, we value the trust and loyalty of our players. Protecting your personal data is a key priority, and we are committed to handling your information in a secure, responsible, and respectful manner. This Privacy Policy explains how we collect, use, and protect your data, ensuring transparency and reliability. We encourage you to read this policy carefully so you can make informed decisions about your experience with our casino.

Data Processing

This Privacy Policy outlines how we comply with applicable gambling regulations, including the processing of players’ personal data. The processing of such data is necessary to provide access to games and related services.

King Kong Cash Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

Acceptance of this Privacy Policy is required in order to use our services. As updates may be made from time to time, we recommend reviewing this policy periodically. Continued use of King Kong Cash Casino’s services constitutes acceptance of any changes.

Collection of Information

We collect various categories of personal information through our website, which may include:

Registration and communication data, such as information provided during account creation or later correspondence, including names, contact details, and identification documents.
Interaction records, including logs of communication via email, live chat, or other support channels.
Transaction and usage data, covering financial transactions and activity on the website.
Compliance documentation required for identity verification and to meet regulatory obligations.

Usage of Information

The personal data we collect may be used for the following purposes:

Processing transactions and managing bets.
Providing requested services and customer support.
Carrying out verification and compliance checks.
Sending promotional communications, where explicit consent has been given.
Ensuring compliance with legal obligations, including anti-money laundering regulations.
Monitoring and preventing fraudulent or unlawful activity.
Conducting analysis and research to improve our products and services.

Marketing Communications

Where you have provided consent, we may use your personal data to send marketing communications related to King Kong Cash Casino’s products and services. You may opt out of receiving such communications at any time through your account settings or by contacting customer support.

Disclosure of Information

We do not sell or rent your personal data. However, your information may be shared in the following circumstances:

Within our corporate group, in order to ensure efficient service delivery.
With trusted partners, where necessary for processing purposes and regulatory compliance.
With third-party service providers, such as payment processors and identity verification services.

All such disclosures are subject to strict confidentiality obligations designed to protect your data.

Data Security and Retention

King Kong Cash Casino applies appropriate technical and organisational security measures to protect your personal data and complies with all applicable legal requirements. Personal data is retained only for as long as necessary to meet regulatory and legal obligations, including a minimum retention period of five years after account closure, in accordance with anti-money laundering laws.

Cookies and Tracking

To improve functionality and user experience, King Kong Cash Casino uses cookies and similar tracking technologies. These tools help us analyse website usage, enhance performance, and support marketing activities. You can control cookie settings through your browser, although limiting cookies may affect certain features of the website.

Your Rights and Contact Information

You have the right to request access to your personal data, request corrections, or ask for deletion where permitted by law. You may also object to the processing of your data for marketing purposes. For any questions or requests, you may contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.

This Privacy Policy reflects our commitment to protecting your privacy while providing a secure, compliant, and responsible gaming environment. If you have any questions or require assistance regarding your personal data, please contact us.